Excerpt:
Hi <<First Name>>!
I see you’ve got an order open in the online store! Did your grandson find your herbs and
empty the basil on the floor, making your forget your order? This has happened to me
before! By the time I vacuumed up the mess, placing my order had completely slipped my
mind. Besides the fact that my shopping window of opportunity had definitely closed for the
moment.
Kimberly Callaghan 